Go to All Apps, search for, and select Twilio.Sign in to the Blueshift app, and click Apps in the left navigation menu.To set up Twilio integration with Blueshift, complete the following steps: In the Integration settings, for Incoming Messages, select Send a webhook and specify as the REQUEST URL.From the Dashboard, go to Messaging > Services and select the messaging service that you are using for the integration with Blueshift. To handle such requests from your customers, complete the following steps: For more information, see Unsubscribes for SMS. Subscribes and unsubscribes to the SMS channel are handled at customer level and we cannot attribute them to any template or campaign. Similarly, when a customer responds to an SMS with an opt-in word (START, YES, UNSTOP), we automatically subscribe the customer to the SMS Channel.Īutomatic subscription management for the SMS channel is currently available only for Twilio. When a customer responds to an SMS with an opt-out word (such as STOP, BLOCK, CANCEL, STOPALL, UNSUBSCRIBE, QUIT, or END), we automatically unsubscribe the customer from the SMS channel. Create a Messaging Service and provide the Messaging Service SID or copy the Messaging Service SID of an existing service.
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